Privacy policy

Effective Date: November 2025

At Buddy Beauty Works, transparency is one of our core values — not only in the formulas and ingredients we use, but also in how we collect, use, and protect your personal information.

This Privacy Policy explains how Buddy Beauty Works LLC (“Buddy Beauty Works,” “we,” “our,” or “us”) collects, uses, and shares personal data when you interact with our website at www.buddybeautyworks.com, associated digital properties, and any related services, communications, or offline engagements (collectively, the “Services”).

This Policy applies to all users and visitors of our Services, including customers, subscribers, website visitors, individuals engaging with our advertisements, and participants in surveys, promotions, or referral programs.

Please read this Policy carefully. By using our Services, you consent to the collection, processing, and use of your personal information as described herein. If you do not agree with these practices, please do not use our Services.

 

1. Scope of This Policy

This Privacy Policy applies to personal data collected through the following activities:

• Visitors and users of our website hosted on Shopify.

• Individuals who make purchases or subscribe to our products and services.

• Customers who contact us via email, SMS, or social media platforms.

• Interactions with our advertisements, email communications, or other promotional content.

• Offline interactions in which personal data may be collected — such as at events, brand activations, or pop-up experiences.

This Policy does not apply to mobile applications, as Buddy Beauty Works does not currently operate a mobile app.

 

2. Types of Information We Collect

A. Information You Provide to Us Directly

We collect personal data that you voluntarily provide when interacting with Buddy Beauty Works, including but not limited to:

• Contact Details: Name, email address, phone number, and shipping/billing address.

• Account Credentials: Username, password, and any security questions (if you choose to create an account).

• Purchase Information: Order details, payment confirmation, delivery information, returns, and payment method (processed securely by third-party providers such as Shopify Payments, PayPal, or Stripe).

• Communication Data: Messages sent through our contact forms, customer service channels, WhatsApp, or social media DMs.

• Feedback or Reviews: Testimonials, product reviews, comments, or survey responses you submit.

• Referral or Gift Data: Information provided when you send gifts or refer friends, including their name, email, and delivery address.

B. Information We May Collect Automatically

We use cookies, pixels, and web beacons to collect certain information automatically when you visit or interact with our website and digital properties. This includes:

• Device and Browser Data: Device type, operating system, IP address, and browser version.

• Usage Data: Pages visited, clicks, time spent on the site, navigation paths, and referring URLs.

• Location Data: Approximate geographic location inferred from your IP address (city and state).

• Email or SMS Interactions: Whether you open our emails, click on links, or reply to our messages.

We collect this information using tools such as:

• Shopify’s built-in analytics and cookies.

• Meta Pixel and Google Ads tags for advertising attribution.

• Google Analytics for behavioral insights and website performance tracking.

• Shopify-compatible login integrations (e.g., Facebook or Google) when enabled by the user.

C. Information from Other Sources

We may also collect information from external or third-party sources, including:

• Advertising Partners: When you interact with our ads on platforms like Meta, Instagram, or Google.

• Influencers and Affiliates: When you follow referral links or participate in a giveaway or collaboration.

• Social Media Platforms: When you log in or connect via social accounts (e.g., Facebook or Google).

• Publicly Available Sources: Such as social media posts or tagged content that feature @buddybeautyworks or our campaign hashtags.

 

3. User-Generated Content

You may choose to share content with Buddy Beauty Works in the following ways:

• Posting reviews or comments on our product pages.

• Uploading photos or videos to our website or official social media channels.

• Tagging us or using our official hashtags, such as #BuddyBeautyWorks or campaign-specific tags on social platforms.

By submitting or tagging such content, you grant Buddy Beauty Works LLC permission to use, reproduce, distribute, and display your content for marketing, advertising, or promotional purposes, including but not limited to use on our website, email campaigns, advertisements, and social media platforms.

You acknowledge that your name, likeness, or social media handle may be shown in connection with the reused content.

Buddy Beauty Works LLC reserves the right to remove, restrict, or decline to use any content that violates our Terms and Conditions, infringes on third-party rights, or poses a risk or harm to users.

 

4. Third-Party Data Sources and Integrations

In addition to the information you provide directly, Buddy Beauty Works may collect personal information from external or third-party sources to help us improve our Services and customer experience.

These sources may include:

• Advertising Platforms: Such as Meta (Facebook and Instagram), Google Ads, and other marketing networks that provide analytics, engagement metrics, or audience targeting insights.

• Analytics Tools: Including Google Analytics and similar technologies used to understand website traffic, user interactions, and behavioral patterns.

• Social Media Platforms: When you choose to log in or interact with our Services through Facebook, Google, TikTok, or other platforms permitted by Shopify integrations.

• Influencers, Ambassadors, or Referral Partners: Who may share your information with us if you engage with them in connection with Buddy Beauty Works promotions, campaigns, or events.

We use this data in accordance with this Privacy Policy, solely to enhance your shopping experience, optimize marketing efforts, and better understand our audience and customer preferences.

 

5. Cookies and Online Tracking Technologies

Buddy Beauty Works uses cookies and similar technologies (including pixels, tags, and scripts) to help operate, analyze, and enhance the performance of our website. These tools allow us to:

• Recognize returning visitors and remember user preferences for a smoother experience.

• Enable secure login, checkout, and shopping cart functionality.

• Monitor website performance and analyze how users interact with our Site.

• Deliver relevant and personalized advertisements through platforms such as Google Ads and Meta Ads (Facebook & Instagram).

Cookies may be set either by Buddy Beauty Works (first-party cookies) or by trusted partners (third-party cookies) that support site analytics, advertising, and functionality.

You may configure your browser settings to block, delete, or restrict cookies, but please note that doing so may limit certain features or functionality of our Site.

We also honor Global Privacy Control (GPC) signals as a valid opt-out mechanism for users whose browsers support this feature.

Buddy Beauty Works LLC does not operate a separate cookie banner or preference center. By continuing to use our Site, you acknowledge and consent to our cookie and tracking practices as described in this Privacy Policy.

 

6. How We Use Your Personal Information

Buddy Beauty Works uses your personal information for the following purposes, in compliance with applicable privacy laws and consistent with your consent:

a. Order Fulfillment & Customer Service

• To process, confirm, and deliver your orders.

• To communicate order status, shipping updates, and delivery confirmations.

• To manage returns, exchanges, refunds, and general customer support inquiries.

b. Account Management

• To create, verify, and maintain your customer account.

• To enable secure logins and manage your account preferences and saved details.

c. Product & Service Improvement

• To analyze user behavior, preferences, and website performance.

• To personalize your shopping experience and provide product recommendations.

• To conduct surveys, feedback collection, and usability testing for continuous improvement.

d. Marketing & Advertising

• To send promotional emails or SMS messages (only with your explicit consent).

• To display personalized advertisements across third-party platforms such as Meta Ads and Google Ads.

• To measure and improve marketing performance and campaign effectiveness.

e. Legal & Security Purposes

• To detect, investigate, and prevent fraudulent or unauthorized activities.

• To comply with legal obligations, subpoenas, and regulatory requirements.

• To protect the safety, rights, and integrity of our customers, staff, systems, and business partners.

Additionally, Buddy Beauty Works LLC may use aggregated or de-identified data (that cannot reasonably identify an individual) for business analytics, product innovation, and benchmarking purposes.

 

7. How We Share Your Personal Information

Buddy Beauty Works values your privacy and only shares your personal information with trusted third parties when necessary to operate our business, deliver products, and enhance your experience. We may share your data under the following circumstances:

• With Service Providers and Vendors:
  Including Shopify, payment processors (such as Stripe or PayPal), shipping and logistics providers, marketing and advertising platforms, analytics tools, and customer support partners that help us fulfill orders and maintain our Services.

• With Business and Marketing Partners:
  To help execute promotions, collaborations, and influencer or affiliate campaigns, or to deliver relevant product recommendations and marketing content.

• With Social Media Platforms:
  When you log in using a third-party account (e.g., Facebook, Google, or TikTok) or share content via social media plugins, mentions, or hashtags associated with Buddy Beauty Works.

• With Our Corporate Affiliates:
  To facilitate internal operations, such as finance, logistics, and customer relationship management.

• For Legal and Compliance Purposes:
  To comply with lawful requests, respond to court orders or subpoenas, protect our legal rights, or investigate potential fraud, misuse, or security incidents.

• As Part of Business Transfers:
  In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction, in accordance with applicable data protection laws.

Buddy Beauty Works LLC does not sell or rent sensitive personal information, nor do we share such data for profiling or targeted advertising without valid user consent, where required by law.

 

8. Your Privacy Rights and State-Specific Disclosures

Certain U.S. states — including California, Colorado, Connecticut, Virginia, and Utah — provide residents with specific rights regarding their personal information.
If you reside in one of these states, you may exercise the following rights, subject to applicable privacy laws:

 

8.1 YOUR PRIVACY RIGHTS

You may have the right to:

• Right to Know / Access:
  Request information about the categories of personal information we have collected, the sources from which it was obtained, the purposes for which it was used, and the third parties with whom it was shared.

• Right to Correction:
  Request correction of inaccurate or incomplete personal information maintained by Buddy Beauty Works.

• Right to Deletion:
  Request the deletion of personal data that we have collected about you, subject to certain legal or contractual exceptions (such as fraud prevention, recordkeeping, or compliance).

• Right to Data Portability:
  Request a copy of your personal information in a portable and machine-readable format.

• Right to Opt-Out of Sale or Sharing:
  Opt out of the “sale” or “sharing” of your personal information for targeted or cross-context behavioral advertising, where applicable.

• Right to Limit Use of Sensitive Personal Information:
  Restrict how we use or disclose sensitive data (e.g., financial, biometric, or health-related information).
  However, Buddy Beauty Works does not collect or use sensitive personal information for profiling or automated decision-making.

• Right to Non-Discrimination:
  You will not be discriminated against for exercising any of your privacy rights under applicable state laws.

Note for California Residents

Buddy Beauty Works LLC does not sell or share personal information for monetary value.
However, we may use advertising and analytics tools — such as Meta Pixel and Google Analytics — that could be interpreted as “sharing” under California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) definitions.

California residents can opt out of this data sharing by enabling the Global Privacy Control (GPC) signal in their browser or by contacting us directly at 📩 support@buddybeautyworks.com.

8.2 How to Exercise Your Rights

You may exercise your privacy rights or submit a data request by contacting us through any of the following methods:

📧 Email: support@buddybeautyworks.com
📞 Phone: +1 (954) 210-8455
📍 Mailing Address: Buddy Beauty Works LLC
    1200 Brickell Avenue, Suite 1950
    Miami, FL 33131
    United States

To protect your privacy, we may need to verify your identity before processing your request. Verification may include confirming information already associated with your account or order history.

If you choose to use an authorized agent to submit a request on your behalf, we may require written authorization or other proof of representation before acting on the request.

 

9. Third-Party Sites and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Buddy Beauty Works LLC.
We are not responsible for the privacy practices, security measures, or content of those third-party entities.

We strongly encourage you to review the privacy policies and terms of any external websites or services before providing personal information or engaging with their content.

Please note that any content you share publicly — including product reviews, testimonials, or comments on social media — may be viewed by others and may be used by Buddy Beauty Works for marketing or promotional purposes in accordance with this Privacy Policy.

 

10. Children’s Privacy

Our Services are intended only for individuals aged 18 or older.
Buddy Beauty Works LLC does not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If you are a parent or legal guardian and believe that a child under 18 has provided personal information to us, please contact our team immediately at:
📧 support@buddybeautyworks.com

Upon verification, we will take appropriate steps to delete such information from our records in compliance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA).

 

11. International Data Transfers

If you access or use the Buddy Beauty Works website from outside the United States, please be aware that your personal information may be transferred to, processed, and stored in the United States, where data protection and privacy laws may differ from those in your country of residence.

Regardless of where your information is processed, Buddy Beauty Works LLC implements reasonable technical, organizational, and administrative safeguards to protect your data in accordance with this Privacy Policy and applicable U.S. data protection standards.

By using our Services, you acknowledge and consent to the transfer and processing of your information in the United States as described herein.

 

12. Changes to This Privacy Policy

Buddy Beauty Works LLC may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal obligations.

When material updates are made, we will notify you via email (if you have an active account or subscription) and/or by posting a clear notice on our website.

The “Effective Date” or “Last Updated” date at the top of this page indicates when this Policy was last revised.

Your continued use of our Services following any update constitutes your acceptance of the revised Privacy Policy.

 

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

📧 Email: support@buddybeautyworks.com
📞 Phone: +1 (786) 861-9650
📍 Mailing Address: 8925 SW 172nd Ave, Miami, FL 33196, United States

This Privacy Policy is issued on behalf of Buddy Beauty Works LLC, the official operator and data controller for the Buddy Beauty Works brand in the United States.